Volunteer & Donations Management
As lead for Volunteer & Donations Management, the Governor's Office of Volunteer Services is a part of Alabama's Emergency Operations Center in Clanton during disaster response activation.
The Governor's Office of Volunteer Services is the state’s lead agency for volunteers and donations before, during, and after disasters. In partnership with the Alabama Emergency Management Agency and Alabama Department of Homeland Security, the Governor's Office of Volunteer Services:
Coordinates with Alabama Voluntary Organizations Active in Disaster (VOAD) and local and state government emergency management agencies to meet volunteer and donation needs
Provides staffing during activation of the State Emergency Operations Center
Provides training and presentations on the roles of government and nongovernmental organizations in disaster preparedness, response, recovery, and mitigation
Provides fiscal and program management for federal and state funded programs, including FEMA funded Disaster Case Management.
Provide training for government, non-government, and private sector organizations on disaster volunteer and donations management
Mobilize and deploy resources to assist communities responding to and recovering from disaster
Serves as the lead agency in the Alabama Emergency Operations Plan, Support Annex I. The purpose of this Annex is to provide a central point for the coordination of information and activities of voluntary agencies and spontaneous unaffiliated volunteers responding in times of disaster and the effective utilization of unsolicited donated goods.
The Governor's Office of Volunteer Services helps support Alabama's 2-1-1 Call Center during active disaster response. Operated by the United Ways of Alabama, the call center is available 24/7 for survivor needs and volunteer registration.
Alabama's State "VAL"
As the state's Voluntary Agency Liaison, the Governor's Office of Volunteer Services works in partnership with VOAD organizations to help provide needed resources to agencies active in recovery efforts in local communities across the state.
A few of the organizations we work with include:
American Red Cross
The Salvation Army
Southern Baptist Convention
United Methodist Committee on Relief
Hands On / 2-1-1
Adventists Community Services
G288: Local Volunteer and Donations
The Governor's Office of Volunteer Services is hosting two G288: Local Volunteer and Donations Management Trainings in April and June 2019. The G288: Local Volunteer and Donations Management Course is a 1 ½ day training designed to strengthen the abilities of local jurisdictions to successfully prepare for and handle volunteer and donations management issues that arise.
To provide local emergency management personnel and voluntary agency representatives with the knowledge and skills necessary to develop and execute an effective volunteer and donations management program as well as develop a volunteer and donations management support annex
Identify key organizations and individuals who have a role in managing unaffiliated volunteers, unsolicited goods, and undesignated cash donations in disasters.
Identify specific agencies and organizations and how they collaborate to form a Volunteer and Donations Coordination Team (VDCT).
Develop an effective public education and information structure to support the successful management of unaffiliated volunteers, unsolicited goods, and undesignated cash donations.
Identify how to effectively manage the surge of unsolicited goods.
Gather information from organizations, agencies, volunteers, media, and others for donations intelligence purposes.
Facilitate the matching of unaffiliated volunteers with appropriate organizations or agencies during program implementation.
List the planning considerations for cash donations.
Incorporate technology needed to successfully manage information on unaffiliated volunteers and unsolicited goods.
Relate volunteer and donations management program responsibilities to the planning components of the annex.
County Emergency Management Agency personnel
Local government officials
Local volunteer and donations management coordinators
Key VOAD members who play a role in volunteer and donations management
Volunteer Registration Center (VRC) Training
Training attendees will gain the skills to establish a local Volunteer Registration Center (VRC). VRC Training will prepare participants to staff VRCs that will register and place spontaneous volunteers in times of disaster. These centers ensure that volunteers are given meaningful and constructive opportunities to satisfy their desire to assist in a time of need, while not overwhelming the affected community during the disaster response and recovery process. The training includes an interactive VRC exercise where participants experience the VRC model and practice managing spontaneous volunteers.
Course Dates and Locations
Course Dates and Locations
For more information or questions, please contact: